First Class Executive Travel · Updated
01 — Confirm the terminal
North and South are separate handovers
Gatwick has North and South passenger terminals. The booking needs one of those names because the terminal affects the vehicle approach, public-arrivals meeting and direction the passenger follows after leaving the airport process. Writing only Gatwick leaves the most useful handover detail unresolved. Use Gatwick's current airline-terminal lookup with the operating flight information, and confirm with the airline when the answer remains unclear. Avoid copying a remembered airline list into the travel plan. The current flight record is a better basis than a terminal used on a previous journey. The North and South terminal photographs are dated views, not current signs or pickup instructions. A departing passenger should provide the date, operating flight, confirmed terminal, collection address and desired airport arrival. Add every pickup, the complete passenger group and all luggage before discussing the road plan. The driver can then approach the terminal named in the booking with no last-minute guess. Keep passports, travel documents and essential cabin items accessible before the final approach. If the party needs more time to leave the vehicle or has a separate airport-assistance arrangement, include that context when booking so the handover follows the information supplied for the journey.


02 — For arrivals
Follow the agreed public meeting process
An arrival begins with the operating flight and terminal, then adds the passenger name, mobile number, luggage and final address. Flight tracking can follow the recorded aircraft timing, but the traveller must still complete airport formalities and reach the agreed landside meeting location. Gatwick distinguishes Short Stay walking pickup from terminal express pickup arrangements. Follow the method confirmed for the booking and the airport's current directions; the passenger should reach the agreed point after completing airport formalities.
03 — Terminal check
Confirm these details before travel
- Flight
- Operating flight and date
- Terminal
- North or South confirmed
- Handover
- Current meeting instruction
- Change
- Tell the service promptly
04 — If the terminal is wrong
Correct the booking before the handover
Tell the chauffeur service the revised North or South terminal as soon as the mismatch is found. Include the operating flight, passenger and travel date so the update reaches the right record. An airline notification to the traveller does not necessarily amend a separate road booking. The passenger and organiser should both know which contact channel is being used on the day. One person can send the correction while the traveller follows the new terminal instruction. A short, complete update keeps several conflicting fragments out of the record. Gatwick provides an inter-terminal shuttle connection between North and South. If a passenger needs to change terminals, follow the airport's current signs and live directions, allow time for the connection and keep the chauffeur service updated before moving. Contact the chauffeur service before changing terminals so the vehicle plan and passenger movement do not cross. If the airline moves the flight, share that confirmation. If the passenger simply arrived at the wrong building, explain where they are and follow the agreed correction.

The useful principle
North and South are separate handovers, so the terminal belongs in the booking before the vehicle moves.
05 — Related journeys
Continue planning
06 — Choose the matching guide
Continue with North or South
Open the North Terminal page or South Terminal page once the flight is confirmed. Each gives terminal-specific context, while the Gatwick transfer overview explains the wider service. The mode-comparison guide is separate: it helps decide between a pre-booked chauffeur and an on-demand taxi. Before travel, check that the confirmation carries the terminal, direction, operating flight, passenger mobile, party size, luggage and onward address. Those details keep the airport handover and road journey aligned without turning a general airport name into a guessed meeting point.
What clients ask us
Frequently asked questions
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